Clear terms for a safer digital experience.
These Terms of Service describe the general rules governing use of Fortera Digital Safety and the responsibilities of users and the service.
Fortera is a safety tool — not a guarantee.
Digital safety technology can help identify signals and provide useful information, but no automated system can guarantee that every harmful interaction, threat, or unsafe situation will be detected.
Parents, guardians, schools, and other authorized adults remain responsible for making appropriate decisions regarding children's safety.
1. Acceptance of These Terms
By accessing or using Fortera Digital Safety, you agree to be bound by these Terms of Service and any applicable policies referenced by them.
If you do not agree with these terms, you should not use the applicable Fortera services.
2. Eligibility
Fortera services are intended to be used by parents, guardians, schools, organizations, and other authorized users.
Users must have the legal authority necessary to create and manage accounts, devices, child profiles, or other information associated with their use of the service.
Users are responsible for ensuring that their use of Fortera complies with applicable laws, permissions, and organizational requirements.
3. Accounts and Account Security
Certain Fortera features may require an account. Users are responsible for providing accurate information and maintaining the security of their account credentials.
You should not share passwords or authentication credentials with unauthorized individuals.
If you believe your account has been compromised, you should take appropriate steps to secure the account and contact Fortera when applicable.
4. Guardian Shield and Safety Features
Guardian Shield refers to Fortera's AI-assisted safety technology and related functionality.
Safety features may analyze available information or signals in order to identify patterns or situations that may warrant attention.
Results generated by automated systems may be incomplete, inaccurate, delayed, or incorrect.
No guarantee of detection
Fortera does not guarantee that Guardian Shield will identify every instance of bullying, exploitation, predatory behavior, self-harm risk, inappropriate content, or other potential danger.
No medical diagnosis
Any wellness or emotional indicators provided by Fortera are intended to help guardians notice potential patterns. They are not medical diagnoses, professional assessments, or substitutes for qualified care.
Parent responsibility
Guardians remain responsible for reviewing safety information and determining what action is appropriate.
5. Acceptable Use
You agree to use Fortera only for lawful purposes and in accordance with these Terms.
You may not use the service to:
- Violate applicable laws or regulations.
- Access another person's account without authorization.
- Circumvent security or access controls.
- Interfere with the operation of the service.
- Attempt to reverse engineer or abuse the service except where permitted by law.
- Use Fortera to unlawfully monitor, harass, or surveil another person.
6. Privacy
Your use of Fortera is also subject to the applicable Fortera Privacy Policy.
The Privacy Policy describes how information may be collected, used, protected, retained, and disclosed.
7. Service Availability
Fortera may change, modify, suspend, or discontinue features of the service from time to time.
Certain functionality may depend on operating system capabilities, device permissions, third-party platforms, network availability, or other technical limitations.
Fortera does not guarantee that every feature will be available on every device or platform.
8. Disclaimers
Fortera is provided as a digital safety service intended to assist users.
The service should not be treated as a guarantee of physical safety, online safety, cybersecurity, emotional well-being, or protection from all potential threats.
Users should not rely exclusively on automated alerts or safety scores when making important decisions concerning a child's safety.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Fortera Digital Safety and its affiliates, officers, employees, contractors, and service providers will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from or related to use of the service.
Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.
10. Termination
Fortera may suspend or terminate access to the service when reasonably necessary, including when a user violates these Terms or creates a security, legal, or operational risk.
Users may discontinue use of the service at any time, subject to any applicable account or subscription requirements.
11. Changes to These Terms
Fortera may update these Terms as the service, business practices, technology, or legal requirements change.
Updated Terms will be posted through the applicable Fortera website or service.
Continued use of the service following material changes may constitute acceptance of the updated Terms where permitted by law.
12. Contact
Questions regarding these Terms of Service can be directed to the Fortera Digital Safety team.
Safety technology. Clear expectations.
Fortera is being built around transparency, responsible technology, and giving families better tools for navigating the digital world.
Contact Fortera